Cookie Policy

Last updated: April 10, 2026

1. What Are Cookies

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and supply information to the site owners. Cookies can be "persistent" (remaining on your device until they expire or you delete them) or "session" cookies (deleted when you close your browser).

2. Cookies We Use

Sound Promote uses the following categories of cookies:

Essential Cookies

These cookies are strictly necessary for the operation of Sound Promote. They enable core functionality such as security, authentication, and session management. Without these cookies, the Service cannot function properly.

  • Session cookies -- maintain your authenticated session while you use the platform.
  • Authentication cookies -- remember your login state so you do not need to sign in repeatedly.
  • CSRF tokens -- protect against cross-site request forgery attacks by verifying that form submissions originate from Sound Promote.

Analytics Cookies

We use Google Analytics for product analytics to understand how visitors interact with Sound Promote. Google Analytics cookies help us collect information such as:

  • Pages visited and navigation patterns.
  • Feature usage and interaction data.
  • Session replay data, which records anonymized browsing sessions to help us identify usability issues and improve the user experience.
  • Performance metrics and error tracking.

Analytics data is used solely to improve Sound Promote and is not sold to third parties.

Preference Cookies

These cookies remember choices you make to personalize your experience, such as your preferred color theme (light or dark mode) and language settings. They allow Sound Promote to provide you with a more consistent experience across visits.

3. Third-Party Cookies

Sound Promote uses Google Analytics for analytics, which may set its own cookies on your device. Google Analytics processes analytics data on our behalf and is contractually restricted from using your data for any other purpose. You can review Google's privacy practices in their Privacy Policy.

4. Email Tracking Technologies

In addition to browser cookies, Sound Promote uses tracking technologies in promotional emails sent through the platform. While these are not browser cookies, they operate in a similar manner and we include them here for transparency.

  • Tracking pixels -- small, invisible images embedded in promotional emails that notify us when an email has been opened. This helps labels and artists understand the reach of their campaigns.
  • Link click tracking -- links in promotional emails may be routed through our tracking system to record when a recipient clicks a link. This provides engagement metrics such as play counts, download counts, and click-through rates.

Email recipients can opt out of receiving promotional emails at any time by using the unsubscribe link included in every message.

5. How to Manage Cookies

You can control and manage cookies in several ways:

  • Browser settings-- most browsers allow you to view, manage, and delete cookies through their settings or preferences menu. Consult your browser's help documentation for instructions specific to your browser.
  • Opt out of analytics-- you can disable Google Analytics tracking by enabling a "Do Not Track" signal in your browser. Sound Promote respects the Do Not Track header where applicable.
  • Delete cookies on your device -- you can delete cookies already stored on your device at any time through your browser settings.

Please note that disabling essential cookies may prevent you from using certain features of Sound Promote or may require you to re-authenticate more frequently.

6. Cookie Retention Periods

  • Session cookies -- are deleted when you close your browser.
  • Authentication cookies -- persist for up to 30 days or until you sign out.
  • Analytics cookies -- persist for up to 12 months from your last visit.
  • Preference cookies -- persist for up to 12 months from the date they are set.
  • CSRF tokens -- are session-based and expire when your session ends.

7. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

8. Contact

If you have any questions about this Cookie Policy or our use of cookies, please contact Verbose Digital LLC:

Verbose Digital LLC
1209 Mountain Road PL NE STE N
Albuquerque, NM 87110
hello@soundpromote.com

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